Privacy Policy • Terms & Conditions • Digital Product Terms • Refund & Cancellation Policy
Last updated: August 2026
Beth Kenney / The Beth Kenney System respects your privacy and is committed to handling personal information responsibly. This Privacy Policy explains how we collect, use, store and share personal information when you visit our website, purchase a digital product or service, make an enquiry, book a session, subscribe to communications or otherwise work with us.
1. Who We Are
This website and the services offered through it are operated by [LEGAL/TRADING NAME], trading as Beth Kenney / The Beth Kenney System, based in the United Kingdom.
Contact: excellence@bethkenney.com
Address: London, England
Website: Beth Kenney
For applicable UK data protection law, we are responsible for deciding how and why personal information collected through our website and business activities is used.
2. Information We May Collect
Depending on how you interact with us, we may collect your name, email address, telephone number, billing and transaction details, company and professional information, job title, information submitted through forms or questionnaires, materials supplied for private advisory sessions, appointment details, correspondence, marketing preferences, and website/device information such as IP address, browser and usage data.
Please avoid sending sensitive personal information unless it is genuinely necessary for the service and specifically requested.
3. How We Use Personal Information
We may use personal information to process and fulfil purchases; deliver digital products; provide executive advisory, consulting or related professional services; manage appointments and client relationships; review materials submitted for advisory sessions; respond to enquiries; provide requested information; send permitted marketing communications; maintain accounting, tax and transaction records; improve our website, products and services; maintain security; and meet legal or regulatory obligations.
We do not sell your personal information.
4. Lawful Bases
Depending on the circumstances, we may process information because it is necessary to perform a contract with you; because you have given consent; because we have a legitimate business interest that is not overridden by your rights; or because we must comply with a legal obligation.
Where we rely on consent, you may withdraw it at any time. Where we rely on legitimate interests, those interests may include responding to enquiries, managing customer and client relationships, protecting our business and improving our services.
5. Purchases and Private Advisory
When you purchase Executive-to-Fractional™, Executive-to-Fractional™ | Grow in Grace, Breaking Into the Market + Revenue Recipe™, the Complete System, private advisory or another product or service, we may collect information needed to complete the transaction and deliver what you purchased. If your purchase includes a private advisory session, you may be asked to submit designated workbook sections, professional information, questions or other preparation materials. These are used to prepare for and provide your advisory session and, where relevant, support the ongoing professional relationship.
6. Payments
Payments are processed through third-party payment providers such as Stripe, Credit Cards, Klarna, ClearPay, and others. We generally do not receive or store complete payment-card details. Payment providers process payment information under their own terms and privacy practices. We may retain transaction records for accounting, tax, customer-service and legal purposes.
7. Service Providers and International Transfers
We may use third-party providers for website hosting, ecommerce, payments, scheduling, email, cloud storage, analytics, communications and digital-product delivery. These may include Squarespace, Google, Calendly and others. Some providers may process information outside the United Kingdom. Where required by law, we will use appropriate safeguards for international transfers.
8. Marketing
Where permitted, we may send information about products, services, resources or events that may be relevant to you. You may unsubscribe from marketing communications at any time using the unsubscribe option in the communication or by contacting us. Operational communications relating to a purchase, booking or existing client relationship are not marketing communications.
9. Cookies
Our website may use cookies and similar technologies for essential website functions, security, analytics and, where applicable, marketing. Where consent is legally required for non-essential cookies, those technologies should not be activated until you have made your choice through the website cookie controls. Please refer to the website’s cookie settings or cookie notice for further information.
10. Retention
We keep personal information only for as long as reasonably necessary for the purpose for which it was collected, including delivery of services and compliance with legal, accounting and tax requirements. Different information may therefore be kept for different periods. When information is no longer required, we will take reasonable steps to delete, anonymise or securely dispose of it.
11. Security
We use reasonable organisational and technical measures designed to protect personal information against unauthorised access, loss, misuse, alteration or disclosure. No internet or electronic storage system can, however, be guaranteed to be completely secure.
12. Your Rights
Depending on the circumstances and applicable law, you may have rights to request access to your personal information; correct inaccurate information; request erasure; restrict processing; object to certain processing; request portability; and withdraw consent where consent is the lawful basis.
To exercise a right, contact excellence@bethkenney.com.
13. Third-Party Links
Our website may link to third-party websites or services. We are not responsible for their privacy, security or content. Please review the privacy information provided by those third parties.
14. Changes and Contact
We may update this Privacy Policy to reflect changes to our business, technology, services or legal obligations. The current version will be posted on our website.
Questions about privacy may be sent to:
Beth Kenney / The Beth Kenney System
excellence@bethkenney.com
TERMS & CONDITIONS / DIGITAL PRODUCT TERMS
Last updated: August 2026
These Terms govern use of Beth Kenney and purchases of digital products, systems, workbooks, advisory sessions and related services offered by [LEGAL/TRADING NAME], trading as Beth Kenney / The Beth Kenney System. By placing an order, you agree to these Terms. Nothing in these Terms limits rights that cannot lawfully be excluded.
1. Products and Services
Products and services may include Executive-to-Fractional™, Executive-to-Fractional™ | Grow in Grace, Fractional Sweet Spot™, First 50™, Breaking Into the Market, Revenue Recipe™, downloadable workbooks and resources, Complete System bundles, and private advisory sessions. Product descriptions explain the principal content included. We may make reasonable non-material updates to formatting, presentation or supporting materials from time to time.
2. Eligibility and Personal Use
Purchases are intended for adult customers. Digital products are licensed to the individual purchaser for that purchaser’s personal or internal professional use only. Purchase does not transfer ownership of the intellectual property.
3. Prices and Payment
Prices are displayed at checkout in the stated currency. Launch, founding, promotional and standard prices may change at our discretion before purchase. The price accepted at checkout is the price applicable to that transaction.
You are responsible for any currency-conversion charges, bank charges, taxes or similar amounts imposed by your provider or applicable law, unless expressly stated otherwise. All purchases products and services are non-refundable, non-transferable.
4. Digital Delivery
Digital products are supplied electronically, normally by download link, customer account, email or another digital delivery method stated at checkout.
You are responsible for providing a correct email address and for downloading and securely retaining your purchased files. If you experience a genuine technical problem accessing a purchased file, contact excellence@bethkenney.com
5. Immediate Digital Supply and Cancellation Right
Where you are purchasing digital content for immediate download or access and applicable consumer law gives you a cancellation period, we will ask you at checkout to expressly consent to supply beginning immediately and to acknowledge that, once supply begins, you lose the statutory right to cancel that digital-content purchase.
If the legally required consent and acknowledgement are not obtained, your statutory cancellation rights may continue notwithstanding any other wording in these Terms.
6. Private Advisory Sessions
Where a product includes a Private Advisory Session with Beth, you must complete and submit the designated preparation materials at least 48 hours before the scheduled session unless otherwise agreed.
The purpose of the session is strategic review, discussion, pressure-testing and guidance. It does not guarantee a particular career, business, revenue, investment or financial outcome.
Rescheduling and missed-session arrangements, if any, will be stated at booking or agreed directly with you. A private advisory session is personal to the purchaser and may not be transferred to another person without our written agreement. We reserve the right to cancel such sessions if client neglects to inform and/or repeated cancellations less than the requested 24-hour cancellation period.
7. No Guaranteed Results
Our products and services provide frameworks, education, strategic thinking, prompts and advisory input. Your results depend on many factors outside our control, including your decisions, implementation, market conditions, experience, relationships, timing and commercial execution. No representation or guarantee is made that you will secure employment, clients, contracts, revenue, investment, promotion or any specific financial result.
8. Professional Advice
Content is educational and strategic in nature and is not legal, tax, regulated financial, investment, accounting, medical or mental-health advice. You should obtain appropriately qualified professional advice where required for your circumstances.
9. Intellectual Property
Unless expressly stated otherwise, all systems, methodologies, workbooks, copy, frameworks, exercises, templates, designs and materials supplied through The Beth Kenney System are owned by or licensed to Beth Kenney are protected by applicable intellectual-property laws. This includes, where applicable, Executive-to-Fractional™, Fractional Sweet Spot™, First 50™, Breaking Into the Market, Revenue Recipe™, Grow in Grace and associated materials.
You may use purchased materials for your own personal or internal professional development. You may not reproduce, republish, sell, sublicense, distribute, upload, share, teach, adapt for resale, create a competing product from, or commercially exploit the materials without prior written permission.
10. Non-Transferability and Account Sharing
Purchases, licences, download links and advisory entitlements are personal to the purchaser and are non-transferable except where we expressly agree otherwise in writing. You may not share purchased digital files or access credentials with colleagues, clients, friends, groups or organisations.
11. Acceptable Use
You agree not to misuse the website, interfere with its operation, attempt unauthorised access, copy protected materials at scale, or use our intellectual property in a way that infringes our rights or the rights of others.
12. Availability and Technical Issues
We aim to keep the website and digital delivery systems available, but uninterrupted access cannot be guaranteed. We may reasonably suspend access for maintenance, security or circumstances beyond our control. If a technical issue prevents delivery of something you have purchased, contact us so that we can provide a reasonable remedy.
13. Liability
Nothing in these Terms excludes or limits liability where it would be unlawful to do so, including liability that cannot be excluded under applicable consumer law. To the extent permitted by law, we are not responsible for indirect or consequential losses arising from business decisions, lost opportunities, lost profits or reliance on educational or advisory materials, except where such limitation is prohibited by law.
14. Governing Law
These Terms are governed by the laws of England and Wales, subject to any mandatory consumer protections that apply to you in the country where you live. Any dispute will be handled by the courts with jurisdiction under applicable law.
15. Contact
Questions about these Terms may be sent to:
Beth Kenney / The Beth Kenney System
excellence@bethkenney.com
REFUND, CANCELLATION & TRANSFER POLICY
Last updated: August 2026
OUR COMMERCIAL POLICY: ALL SALES ARE FINAL, NON-REFUNDABLE AND NON-TRANSFERABLE, EXCEPT WHERE APPLICABLE LAW REQUIRES OTHERWISE.
1. Digital Products
Because our digital products provide immediate access to proprietary intellectual property and downloadable materials, purchases are non-refundable and non-transferable once digital supply has begun, except where you have a statutory right to a remedy. For consumer purchases where a statutory cancellation period would otherwise apply, checkout should require your express consent to immediate digital supply and your acknowledgement that you lose the cancellation right once supply begins.
2. Your Statutory Rights
This policy does not remove or restrict rights that cannot lawfully be excluded. If digital content is faulty, not as described, not supplied as agreed, or you otherwise have a statutory right to a remedy, we will comply with applicable law. Accordingly, “all sales final” does not mean that we refuse remedies where the law requires one.
3. Change of Mind
Subject to your statutory rights, we do not provide refunds because you changed your mind, did not complete the system, decided not to pursue fractional or advisory work, no longer have time to use the materials, found the content more or less advanced than expected, or did not achieve a desired commercial result.
4. Bundles and Complete Systems
Bundles and Complete System purchases are sold as a single product package. Subject to applicable statutory rights, we do not provide partial refunds for unused, uncompleted or unwanted components of a bundle.
5. Private Advisory
Private advisory sessions included within a product or package are non-refundable and non-transferable, subject to applicable law. Where preparation materials are required, designated sections must be submitted at least 48 hours before the session unless otherwise agreed. If you need to reschedule, contact excellence@bethkenney.com a requested minimum 24-hours prior to session. Any permitted rescheduling is at our discretion and subject to the booking terms communicated to you. Failure to attend a scheduled session or failure to submit preparation materials does not automatically create a right to reschedule.
6. Duplicate Purchases and Technical Problems
If you believe you were charged twice in error or cannot access the digital files because of a genuine technical delivery problem, contact excellence@bethkenney.com We will review the issue and, where appropriate, correct the duplicate transaction or restore access. This does not create a general change-of-mind refund right.
7. Non-Transferability
Purchases may not be transferred, assigned, gifted after purchase, resold or exchanged for another product or service unless we expressly agree otherwise in writing.
8. Contact
For a genuine delivery issue, duplicate charge, statutory-rights concern or other purchase question, contact:
excellence@bethkenney.com Please include your name, purchase email, order number (if available) and a brief description of the issue.